Tile Dash Beta

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  1. The Website really sucks...

    The Fitbit Website really sucks now, it is really slow, there are load errors on different grahpics, and the history tabs on the New DashBoard just dont work...

    Not sure what went wrong, either your load balancing is screwed, or your architecture is wrong...

    All I can say is that the last couple of weeks, the FitBit experience has been terrible... you cant go backwards in functionality... Please test with Mac OSX and Chrome...

    Rgds

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    • Performance improvements

      Logging in, or even moving between pages is very time consuming. Sometimes the buttons don't even load. For example, if I go to the "Weight" entity, and I try to "Load 10 more", it doesn't even do anything.

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      • Cannot add new food

        New Food panel came up, but would not let me type in calorie count, etc.

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        • wont let me log sleep

          sleep numbers typed in will not record, tried several times.

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          • this dashboard doesn't work - moat of the time it never loads it brings up the screen and just sits there with the flashing circles.

            Most of the time the dashboard doesn't work. It brings up the screen after about a minute, then just sits there with circles flashing in each of the boxes. This happens about 90% of the time. There is no way I'm wasting money on the premium version. I have two devices and the older one works fine on the old dashboard - please figure this out or you have lost a customer.

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              Hi,

              From taking a look at your account, we are unable to reproduce the issue described.

              We are in the process of investigating intermittent loading issues. We hope to have the remaining issues resolved soon.

              What browser version are using and device?

              -Justin

            • DOES NOT WORK

              I have the circles of death that constantly spin on my dashboard, and it has NEVER loaded.

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                Hi,

                We are in the process investigating intermittent loading issues. However, it doesn’t like the dashboard has ever loaded for you.

                What browser version are you using?

                -Justin

              • Historical information isnt always available

                Is this because there is a problem with your servers? It would be good to be able to see an update of the current state of your system.

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                • No info

                  I see nothing on the new dashboard....had 15,000+ steps yesterday and it shows zero.

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                    From viewing your account, I am not experiencing the issue that you described.

                    The team is currently investigating intermittent loading issues, which may explain the issue that you experienced.

                    -Justin

                  • logging food

                    Having trouble when logging food., has happened several times. Please fix this issue.
                    Thanks.

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                      Fonsa,

                      Can you please be more specific about the issue that you are experiencing?

                      Thanks,

                      Justin

                    • Fix the friends tile

                      Cannot see the steps for both of us. The top one is cut in half.

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                      • Activity Log Page Does Not Work

                        Your site is extremely exasperating! The “Activities Log page does not load on my XP system.

                        I see where I can provide feedback on the “new dashboard” but not on the rest of the site.

                        Logging everything is extremely slow, not user friendly and painful. I like what it is set up to capture and its feedback but it consumes too much time.

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                        • dashboard will not load

                          my dashboard page will not load

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                            Matthew,

                            we are in the process of investigating intermittent loading issues.

                            What browser version are you experiencing this problem on?

                            -Justin

                          • Log Activity

                            Unable to Log Activities using XP through IE 7. Please fis this issue.

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                            • Group Foods

                              I would like to have a way to bundle a group of foods together. Like if I make a smoothie, I'd like to list all the ingredients, but then bundle them into a group called "Smoothie". This way I don't have to add each ingredient to my list each time I make my smoothie.

                              Thanks!

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                              • Weight tile

                                My weight tile shows current weight of 173.2 and goal of 150 when I open up to more detailts but looking at the tile it shows an different weight and only 10.5lbs to go???

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                                • update not finished

                                  In the new beta dashboard it keeps showing a popup at the top that my fitbit update didn't finish and that I need to redo it. I have done this, and it tells me that it did finish. The message never goes away.

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                                  • Speed Up loading and logging

                                    Please speed up the loading and ability to log. The sleep tile on the dashboard does not show the same information as the log page. The activity log button is not working.

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                                    • Stop Loading Graphs So I Can Log

                                      I can not log activities on my XP system that uses IE 7. This is the system i am using about 11 hours a day. There is some kind of do loop in the activity log that started about 6/25/2013. Please fix this.

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                                      • Issue with iPad

                                        I'm unable to change the date on my iPad. That is, I cannot go back and look at yesterday's steps or calories because the button to change the date doesn't work on the iPad.

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                                        • Dashboard Errors

                                          I love the dashboard, however, only half of my tiles actually load, they just sit there and spin. I have to go into my profile to actually view my sleep patterns. I have attempted to log out and log back in, that didn't work...any ideas?

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